We offer immediate order cancellations up to a limit of 6 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

At  My Fur Baby,  we're committed to getting your orders to you as quickly as possible while ensuring the highest level of quality and care. Below, you'll find important information about our shipping process:

Processing Time:

• Orders are typically processed within 1-2 business days from the date of purchase.
• Please note that processing times may be slightly longer during peak seasons or special promotions.

Shipping Time:

• We aim to deliver your order within 7-10 business days from the date of processing.
• Delays in shipping may occur due to unforeseen circumstances, such as weather disruptions, public holidays, or other logistical issues. In such cases, we'll do our best to keep you informed and updated.

Currently we can only offer one standard shipping option

We provide detailed product descriptions and specifications to help you choose. You can also contact our customer support team for personalized recommendations.